Shipping policy
Shipping Policy
Order Confirmation and Tracking: After placing your order, an order confirmation email will be sent to you, confirming that we've received your order. Once your order is fulfilled, you will receive an email notification containing your tracking information. Please note that shipping fees are non-refundable in the case of returns.
Shipping/Delivery Inquiries: For any inquiries related to shipping and delivery, please consult our FAQ section or reach out to us at admin@theluminousbeads.com. We're here to provide you with the information you need for a smooth shopping experience.
Contiguous US Shipping: All orders within the contiguous United States are shipped via USPS First Class mail or Priority Mail, with an estimated delivery time of approximately 7-10 days. The shipping times and costs associated with your order will be calculated during the check-out process.
Standard Shipping: Expect your order to arrive within 2-7 business days from the shipment date. This applies exclusively to weekdays (Monday through Friday), excluding weekends and holidays.
Two-Day Shipping: For expedited delivery, select the Two-Day shipping option. Your order will be delivered within two business days from the shipment date. This service is available Monday through Friday, excluding weekends and holidays.
Next-Day Shipping: Choose the Next-Day shipping option for even faster delivery. Your order will arrive on the next business day following the shipment date. Please note that this service is applicable Monday through Friday, excluding weekends and holidays.
International Orders: For international orders, please be aware that while the standard transit time typically ranges from 4 to 8 weeks, actual delivery times may vary. Additionally, it's important to note that local taxes and import duties may apply to your purchase.
Delivery Limitations: Please be aware that the Two-Day and Next-Day delivery options are exclusively available within the Contiguous U.S. Moreover, international orders are shipped in full; partial shipments are not available. Orders will be held until all items are ready for shipment. As a customer, you may be responsible for covering duties, taxes, and fees associated with the import of goods.
At The Luminous Beads, we're dedicated to providing transparent and efficient shipping services to enhance your overall shopping experience. Your satisfaction remains our priority, and we're here to assist you at every step of the way.
